Frequently Asked Questions


Here are some quick answers to questions you may have on your first encounter with Bluetooth Zone's online webstore:

1.What is Bluetooth Zone?
BluetoothZone is online retail brand in India offering a vast option for headphones and Bluetooth speakers featuring the finest headphones from renowned brands. Read about us to find out more.

2.Who do I get in touch with for specific headphone enquiries?
Contact Us for all headphone inquiries as we are readily accessible through email and phone to address any of your queries.

3.How to place an order?
It is a relatively hassle-free and straight forward process to place an order on our website. Simply click on "Buy Now" on the product page of the product you wish to buy, and then that will take you to your cart. Add, delete items as you wish and when you are ready to checkout, simply click on "CART" and then checkout. You will be asked to fill your details such as email address, phone number and delivery address. Thereafter, you will be taken to the Payment page where you can opt for Cash on Delivery, Net Banking through PayU or Bank Deposit.

4.How much does Shipping cost?
Shipping is free on all orders placed on our website. We bear all shipping costs and make sure that the product reaches you on time and at your doorstep safely: well-packed with all requisite documents intact.

5.Is Cash on Delivery available?
Yes, Bluetooth Zone offers Cash on Delivery for all orders. We may call and request you to make an ePayment for special cases where COD is not available for your pin code.

6.What are the other payment options available?
You may make an online payment using your Credit Card, Debit Card or Net Banking account. Besides this, Bank Deposit is another option.

7.What is your returns, refund & cancellation policy?
If you wish to cancel the order you've placed for whatever reason, please do so within 24 hours of placing the order in order to avoid dispatch of your order. In such a case you will be refunded the entire amount. Read our detailed refund and cancellation policy.

8.Do all your products come with a warranty?
Manufacturer's Warranty is available on all the products that are sold on the Bluetooth Zone webstore.

9.How long would it take for my order to reach me?
The average time it takes for the order to reach you from the time we receive it is about 3-4 working days. For remote locations, despatch times usually are about 5-7 days.

10.What is BluetoothZone shipping policy?
We strive to deliver products purchased from BluetoothZone in excellent condition and in the fastest time possible. Shipping is free on all orders and make sure that the product reaches you on time and at your doorstep safely.

11.Is it safe to give you my personal details?
Absolutely, you may read through our Privacy Policy to ensure that you are in safe hands while browsing and using our website.

12.What are the Terms & Conditions of using this website?
Read through our detailed Terms and Conditions to ensure that you have smooth user experience while visiting www.bluetoothzone.in